Privacy Policy

Florida Lottery Privacy Policy

At Florida Lottery, we are committed to protecting your personal data and ensuring that it is processed fairly and lawfully.

What Personal Information May Be Collected?

When you register for an account with us, we may collect the following information:

• Your name and contact details
• Password (hashed for security purposes)
• Device information (e.g., IP address, device type, browser version)

We also collect anonymous usage data to improve our platform's functionality and user experience.

Account Registration Information

When you register an account with us, we require the following information:

• Name and surname
• Email address
• Date of birth

This information is necessary for age verification purposes and to comply with applicable laws and regulations.

Device and Browser Information

We may collect technical data about your device and browser when using our platform. This includes:

• Operating system version
• Device type (desktop, mobile, tablet)
• Screen resolution
• Browser type and version

This information helps us optimize the user experience across different devices and browsers.

Usage Analytics and Behavioural Data

We use anonymised analytics tools to collect data about your usage patterns on our platform. This includes:

• Pages visited
• Time spent on each page
• Bounce rates
• Conversion rates (if applicable)

This information helps us refine the user experience, identify trends, and improve the overall functionality of the platform.

Cookies and Tracking Technologies

We use cookies to collect anonymous data about your browsing behaviour. This includes:

• Session IDs for login management
• Preference cookies for saved preferences

Our analytics tools may also track technical metrics such as load times or rendering errors (e.g., via Google Analytics).

Communication Preferences

You can control how we communicate with you through our platform's settings section.

• Subscription to marketing materials
• Notification about promotions, new features or important security notices
• Opt-in/out preference for targeted advertising

Please note that you may still receive transactional emails from us related to your account activity (e.g., password reset instructions).

Data Storage and Retention

Your data is stored on servers located within the European Economic Area (EEA) in accordance with EU Data Protection Regulations. We maintain adequate security measures, including encryption of sensitive information.

Retention periods are:

• Account registration information: 2 years from account closure or deletion
• Usage analytics and behavioural data: Up to 6 months for aggregated reporting

Security and Account Protection

To protect your personal information, we implement technical controls like firewalls, intrusion detection systems, and regular security audits. We also ensure that all data is securely transmitted using encryption protocols.

You are responsible for:

• Creating a strong password (at least 8 characters)
• Keeping account details up-to-date
• Monitoring the platform for suspicious activity

Account Access and Password Protection

To maintain account integrity, we recommend:

• Using two-factor authentication (2FA) if available
• Not sharing login credentials with others
• Periodically reviewing your account settings and contact information